YOU'VE MADE IT TO...THE LEGAL PAGE

to start with

This website is operated by Darn it & Stitch. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about:

  • Who we are

  • How and why we collect, store, use and share personal information

  • Your rights in relation to your personal information

  • How to contact us and supervisory authorities in the event that you have a complaint


who we are

Darn it & Stitch ( 'we' or 'us' ) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.

the personal information we collect and use

a) Personal information you provide to us

We collect the following personal information that you provide to us:

  • Name

  • Email

  • Telephone Number

An example of when we collect this information would be when booking a workshop with us


b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • shall consent on their behalf to the processing of their personal data

  • shall receive any data protection notices on their behalf

  • shall consent on their behalf to the transfer of their personal data abroad

how we use your personal information

We collect information about our customers to update you about future workshops at Darn it & Stitch and inform you of any changes to your booking.

who your information may be shared with

We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity. We will not share you personal information with any other third parties.

Marketing

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase or bookings, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

whether personal information has to be provided by you, and if so why

The provision of the following information is required from you:

  • Name

  • Contact Details

This is to enable us to inform you of any necessary workshop changes.

We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

how long your personal information will be kept

We will hold your personal information for the following periods:

  • Name and email will be kept for 3 years

These periods are no longer than necessary in each case.

consequence of our use of your personal information

The consequence to you of our use of your personal information is:

  • Information will be kept in order to update you with news and events taking place at Darn it & Stitch

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

 

We will also use technological and organisation measures to keep your information secure.

 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

transfers of your information out of the EEA

We will not transfer your personal information outside of the EEA at any time.

what rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • Fair processing of information and transparency over how we use your use personal information

  • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

  • Require us to correct any mistakes in your information which we hold 

  • Require the erasure of personal information concerning you in certain situations  

  • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations  

  • Object at any time to processing of personal information concerning you for direct marketing  

  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you  

  • Object in certain other situations to our continued processing of your personal information  

  • Otherwise restrict our processing of your personal information in certain circumstances  

  • Claim compensation for damages caused by our breach of any data protection laws

  

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)

 

If you would like to exercise any of these rights please:

  • Email, call or write to us 

  • Let us have enough information to identify you 

  • Let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)

  • Let us know the information to which your request relates

  

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

how to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone 0303 123 1113.

cookies

This website uses cookies for many important reasons, such as:

  • To provide a great experience for our visitors and customers

  • To identify registered members on this website

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform

  • To ensure Wix is secure and safe to use

Cookies on this website:

First-party cookies

Strictly necessary ones...

  • XSRF-TOKEN & hs which are for security and last just for the session

  • ForceFlashSite which lasts just for the session; when viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

  • smSession which identifies site members and lasts for two days or two weeks

Functionality cookies...

  • svSession which identifies unique visitors and tracks a visitor’s sessions on a site; this last for two years

  • SSR-caching lasts for the session and indicates how a site was rendered

  • smSession lasts for two weeks and identifies logged in site members

Other cookies...

  • JSESSIONID

  • AWSELB

  • _ga is installed by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. It lasts for two years.

  • _gid  is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source where they have come from, and the pages visited in an anonymous form. It lasts for 1 day.

  • _gat is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites. It lasts for one minute.

 

If you would like to find out more, https://www.allaboutcookies.org/ is a good place to start. By using this website you consent to these cookies being stored.

changes to the privacy policy

This privacy policy was published on 23/09/2019 and last updated on 23/09/2019.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by email.

contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

 
 

where we are​

           26 Manor Farm Road,

           Southampton, Hampshire
           SO18 1NP, UK

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we’re ready for your call

               07853 355074
               hello@darnitandstitch.co.uk

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